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عدد المساهمات : 19001 التقييم : 35505 تاريخ التسجيل : 01/07/2009 الدولة : مصر العمل : مدير منتدى هندسة الإنتاج والتصميم الميكانيكى
| موضوع: كتاب Re-engineering of Products and Processes السبت 01 أبريل 2023, 6:33 am | |
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أخواني في الله أحضرت لكم كتاب Re-engineering of Products and Processes How to Achieve Global Success in the Changing Marketplace Federico Rotini, Yuri Borgianni, Gaetano Cascini
و المحتوى كما يلي :
Contents 1 Introduction 1 1.1 Generalities of the Reengineering Strategies . 1 1.1.1 Redesigning Business Processes 1 1.1.2 Rethinking Products and Business Models . 3 1.2 Classes of Reengineering Problems . 5 1.2.1 Class of Problems #1: Organize a New Process to Overcome Market Boundaries 6 1.2.2 Class of Problems #2: Individuate the Bottlenecks that Generate the Loss of Competitiveness . 7 1.2.3 Class of Problems #3: Build the Value Profiles of Innovative Products . 8 1.3 Brief Review of Tools and Methods Available in Literature 9 1.3.1 Process Reengineering . 10 1.3.2 Product Reengineering . 14 1.3.3 Summary of the Open Issues Within Product and Process Reengineering 21 1.4 Purpose of the Book . 21 References 23 2 IPPR Methodological Foundations 29 2.1 Introduction . 29 2.2 The Logic and the Structure of IPPR: Steps, Activities and Outcomes 30 2.2.1 Performing Information Gathering for IPPR 32 2.2.2 Process to Problem Phase 33 2.2.3 Problem to Ideal Solution 38 2.2.4 Ideal Solution to Physical Solution 43 2.3 Summary of IPPR Flow of Activities 45 References 46 ix3 IPPR Implementation 47 3.1 Introduction . 47 3.2 Implementation of the ‘‘Process to Problem’’ Phase 47 3.2.1 Multi-Domain Process Modeling Technique for Classes of Problems #1 and #2 49 3.2.2 Tools for Product Information Elicitation 53 3.2.3 Product Modeling 65 3.3 Implementation of the ‘‘Problem to Ideal Solution’’ Phase . 70 3.3.1 Performing the Identification of What Should be Changed in the Process 70 3.3.2 Performing the Identification of What Should be Changed in the Product 77 3.4 Implementation of the ‘‘Ideal Solution to Physical Solution’’ Phase . 80 3.4.1 Guidelines for the Selection of the Process Redesign Tools 80 3.4.2 Guidelines for the Selection of Product Redesign Tools 84 References 85 4 Application of IPPR to the Reengineering Problems of Class 1 . 87 4.1 Introduction: The Italian Industry of Woody Bio-Fuel 87 4.2 General Overview of the Business Process 87 4.3 Application of IPPR 89 4.3.1 Process to Problem . 89 4.3.2 Problem to Ideal Solution 98 4.3.3 Ideal Solution to Physical Solution 102 4.4 Discussion of the Outcomes 104 References 105 5 Application of IPPR to the Reengineering Problems of Class 2 . 107 5.1 Introduction: The Italian Accessible Fashion Footwear Industry . 107 5.2 General Overview of the Business Process 108 5.3 Application of IPPR 110 5.3.1 Process to Problem . 110 5.3.2 Problem to Ideal Solution 118 5.3.3 Ideal Solution to Physical Solution 125 5.4 Discussion of the Outcomes 127 References 128 6 Application of IPPR to the Reengineering Problems of Class 3 . 129 6.1 Introduction: Overview of the Hairstyling Sector 129 6.2 Main Features of the Professional Blow Dryers . 130 x Contents6.3 Creating New Value Profiles Through IPPR . 131 6.3.1 Product Information Elicitation and Modeling for a Professional Blow Dryer . 131 6.3.2 Building a New Profile and a Preliminary Conceptual Idea for a Professional Blow Dryer 136 6.4 Survey and Discussion of the Results 139 References 141 7 Discussion and Concluding Remarks . 143 7.1 Introduction . 143 7.2 IPPR: Achievements and Open Issues . 143 7.3 Reliability of IPPR 146 7.4 Final Considerations . 147 Appendix A: The IDEF0 Model . 149 Appendix B: The EMS Model 153 Appendix C: The Model of the Theory of Constraints (TOC) . 155 Appendix D: The System Operator 157 Appendix E: The Kano Model of Customer Satisfaction . 159 Index 163 Index B Bio-fuel, 87–88 Blue Ocean Strategy, 29, 70 Business model, 4, 17–18 Business Process, 1–3, 30–31, 34, 43, 50, 58, 73 Business Process Reengineering, 1, 3, 12, 29 C Classes of reengineering problems, 5–6, 39 Correlation coefficients, 55, 59, 90, 96, 98, 117 Costs, 5, 7, 13, 15, 99–101, 104–105, 108, 121 CRs checklist, 55–56, 65, 116 Customer dissatisfaction, 72, 119–120, 159 Customer requirements, 37 Customer satisfaction, 5, 7, 9, 15, 38, 71, 120, 159–160 D Decision Support, 12, 75–76 E Elapsed times, 40–41, 73, 121 Element Name Value, 52, 90–91 Eliminate-Raise-Reduce-Create, 77–78 EMS, 50–51, 144, 153 F Functional Features, 56, 58, 79, 132, 134 H Hair dryer, 130, 132, 134, 138–139 Harmful effects, 41, 73 I IDEF0, 50, 113, 149–151 Ideality, 38 Integrated Product and Process Reengineering, vi K Kano model, 66, 68, 159–160 L Lifecycle System Operator, 55, 61–64, 133 M Multi-domain process modeling, 49 N New Product Development, 1, 15, 18, 29 New Value Proposition, 5, 42, 140, 146 New Value Proposition Guidelines, 77–78, 136 O Overall Value, 41, 71, 74, 101–102, 122 P Pellet, 88–90, 96 Perceived value, 31, 37, 98, 118 Phase Customer Dissatisfaction, 39, 72 Phase Customer Satisfaction, 39, 72 Phase Overall Satisfaction, 39, 71, 98–99, 119–121 POS versus RES Assessment Chart, 71, 101, 122 Process model, 35, 58–59, 73 Process modeling, 49, 144, 150 Process phases, 35, 55, 74, 76 Product Lifecycle, 1, 9, 22, 55 Product modeling, 49, 117–118 Q Quick Response, 126–127 R Raise, 19 Reduce, 19 Re-engineering problems, 5–9 Relevance index, 66, 72, 99 Resources consumption, 100–101, 119 T Time spent, 73 TOC, 51, 144, 155–156 TRIZ, 44–45, 137, 157–158 U Undesired effects, 52, 57, 81 V Value, 2 Value Assessment Chart, 48, 76 Value bottlenecks, 8, 31, 38 Value Engineering, 5, 11, 39, 144 Value indexes, 43, 123, 145 Voice of the Customer, 42, 66, 146 W Wood chips, 88, 92, 103 Wood pellet, 101–102, 105
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